Covenant Care - Resource Center Case Manager in Palo Alto, California
Covenant Care was founded in 1994 by healthcare industry professionals who wanted to create a company that would exceed customer expectations through quality care. Through modest and focused growth, our "Family" has grown to include over 8,000 healthcare professionals in over 57 healthcare and rehabilitation centers. We care for over 4,000 residents and patients in our facilities.
We have created an environment where all of our employees interact with all Covenant Care patients, residents, family members and employees, in a manner that demonstrates genuine human caring. We have chosen the concept of family relationships and interactions to describe this human caring. As an employee of Covenant Care during our daily work is done in a manner that exemplifies the Covenant Care Mission: "We are family serving families."
To learn more about Covenant Care and our recent successes, please click on the following link to view our Quality Report. By selecting the ‘green dots’ you can view the embedded videos of our happy residents and patients and hear their stories!
We reward our employees’ contributions to our success by offering competitive compensation and benefits. A highlight of the many employee benefits available at Covenant Care includes:
Covenant Care pays the majority of employee medical coverage.
You pay less for benefits as contributions for medical, dental, and vision are pre-tax deductions.
Company-paid vacation with an increased benefit based on years of service.
Company-paid sick days per year.
Company-paid life and accidental death and dismemberment insurance.
Company-paid time off to attend the funeral of an immediate family member.
401(k) Retirement Savings Account.
Covenant Care is an equal opportunity employer.
POSITION SUMMARY: The primary purpose of the Case Manager is to develop, implement, and evaluate individualized patient care plans that maximize reimburesment to the facility under the various payer programs while providing outstanding quality care to the residents.
KEY JOB FUNCTION:
Manage the care provided to achieve expected clinical outcomes and customer satisfaction by ensuring that appropriate nursing, therapy and approved ancillary (pharmacy and laboratory) services are provided.
Effectively liaison to balance patient's needs and expectations with managed care provider's expectations.
Upon admission initiates and coordinates necessary education required by the resident and caregivers to achieve discharge.
Ensure discharge plan is understood and acceptable at admission to patient and to managed care provider.
Negotiate adequate reimbursement to facility for 'exception' cases to facilitate provision of proper service delivery.
Provide timely, accurate and complete documentation in form required by managed care company.
Must be licensed RN or LVN/LPN or BSW.
Must have at least 2 years clinical experience in a long term care setting.
Must be knowledgeable of nursing and medical practices and procedures, as well as law, regulations, and guidelines that pertain to long-term care.
Must possess the ability to plan, organize, develop, implement and interpret the programs, goals, objectives, policies and procedures, etc., that are necessary for providing quality care.
Must be willing to seek out new methods and principles and be willing to incorporate them into existing nursing practices.
Prefer 5 years of clinical experience.
External Company Name: Covenant Care California, LLC