San Jose State University Transfer Admissions Counselor/Recruiter in San Jose, California


Classification: Student Services Professional III Anticipated Salary: $4,429/month Salary Range: $4,204/month - $5,989/month FLSA status: Exempt

San Jose State University offers employees a comprehensive benefits package. For more information on programs available, please visit

About the Position

The Transfer Admissions Specialist/Recruiter is responsible for advising and counseling all prospective, new, and continuing students attempting to complete Title 5, CSU and University undergraduate admissions and degree requirements; conducts undergraduate admission evaluations and assessments; and actively collaborates with other university staff involved in various aspects of admissions and records processing, to ensure that related processes are completed in a timely manner. The objective in all interactions is to provide customer service and information regarding policies and procedures; to suggest actions that will resolve issues; and to establish cordial and collegial relationships with contacts in the undergraduate admissions unit. The primary responsibility of the Transfer Admissions Counselor/Recruiter is to represent San Jose State University to prospective students, parents, community college counselors. Working under limited supervision, the position is responsible for maintaining a high level of knowledge regarding CSU admissions policies, with special emphasis on transfer students and non-resident/international policies, procedures, and advising practices. As a representative for San Jose State University, this position maintains a high level of expertise in undergraduate transfer and freshmen admission requirements, processes, and regulations to facilitate quality customer service to ensure enrollment at SJSU.

Responsibilities include but are not limited to the following:

  • Provides routine advice and counsel to prospective students and their families on general CSU and SJSU specific admissions requirements and other transitional programs including the Educational Opportunity Program (EOP), Associate Degree for Transfers (ADT; SB1440).

  • Conducts domestic international advising and recruitment to prospective students.

  • Conducts in-depth interviews to assess students┬┐ needs, goals, major choices, and preparedness for university level work.

  • Creates and presents information on CSU application, admissions and Next Steps to Transfer students, Counselors and organizations to ensure proper compliance.

  • Advises students who are eligible for special programs and services such as EOP, AB540, and Transfer Admission for students who have ADTs on the process of acceptance to each of these programs.

  • Coordinates pre-approved recruitment activities off-campus to develop and maintain collaborative programs involving community college students, faculty, and staff.

  • Coordinates, plans, organizes, and participates in various visitations programs to community colleges to attract upper-division transfer and non-traditional students.

  • Participates in designing and conducting SJSU admissions presentations and various workshops such as the CSU Mentor workshops, as needed or requested by the manager. Provides workshops, one-to-one meetings, and phone and e-mail communications to advise applicants on requirements.

Education and Experience

Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related and three years of progressively responsible professional student services work experience. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Preferred Qualifications

  • Master's level degree in higher education or similar field

  • 1 to 2 years of program implementation and coordination in higher education

  • 1 to 2 years of presentation experience

Knowledge, Skills & Abilities

  • Ability to effectively interact with diverse students and employees.

  • Ability to provide timely and accurate responses, manage multiple priorities and track decisions.

  • Ability to logically reason and analyze data to make informed decisions.

  • Ability to identify problems and find resolutions in an efficient manner.

  • Knowledge of technical databases and programs for word documents, databases, communication tools, spreadsheets, etc.

  • Ability to develop and lead presentations and workshops.

  • Strong oral and written communication skills.

  • Ability to handle sensitive communications with students, parents, employees and external agencies.

  • Ability to take initiative and is resourcefulness in planning work assignments and in implementing long-range program improvements.

  • Ability to collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data.

  • Ability to advise students individually and in groups on routine matters where required.

  • Ability to compose and appropriately format correspondence and reports.

  • Knowledge of technology and software applications such as: word processing, spreadsheet, database management, and communication tools.

  • Ability to handle multiple work priorities, organize and plan work and projects.

  • Ability to identify conflict, problem solve, and resolve student problems and concerns in the most efficient manner possible.

  • Ability to plan, organize, and implement small and large scale events to promote a welcoming and inclusive environment for nonresident students.

Posting Date

May 10, 2017

Application Screening

Application Screening begins May 30, 2017 Applications received before that date will receive first consideration.

This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Required Application Material:

Resume Letter of interest List of References Complete SJSU Online Employment Application

Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration.

Note To Applicant

Every applicant who reaches the final level of interviews will be required to complete a background check. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San Jos├ę State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Equal Employment Statement

SJSU is an Equal Opportunity Affirmative Action employer. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability.

It is the policy of SJSU to provide reasonable accommodations for applicants with disabilities who self disclose.

Contact Information

One Washington Square San Jose, CA 95192-0046 Phone: 408-924-2250

Vision 2017 Goals

SPARTAN PRIDE: Develop vibrant, safe and welcoming communities that create a sense of belonging and instill Spartan pride.

UNBOUNDED LEARNING: Enhance student success through continuous learning innovations.

HELPING AND CARING: Create a culture of helping.

AGILITY THROUGH TECHNOLOGY: Improve organizational responsiveness through an advanced technology infrastructure and by elimination of procedural obstacles.

21st CENTURY SPACES: Provide gathering spaces and up-to-date facilities.

Job Title: Transfer Admissions Counselor/Recruiter

Job ID: 24112

Full/Part Time: Full-Time

Regular/Temporary: Regular

Job Code: 3084

Department: Student Outreach & Recruitment