Peak Campus Assistant Manager of Operations in San Jose, California

As the Assistant Manager of Operations, you will play a crucial, hands-on role in the everyday operations and financial functions of the property. This onsite leader plays a key role in the delinquency and collection of rent to optimize the properties cash flow and financial position.

Business Expertise:

  • Self-starter who is capable of taking on responsibilities and initiating ideas

  • Tenacious individual who can create a respectful sense of urgency with rent collections

  • Excellent customer service skills

  • Flexible and capable of prioritizing tasks when working in a busy and changing environment

  • Knowledge of operation and financial concepts such as: budgeting, revenue, and NOI

  • Team player that can successfully motivate and lead a team


  • Responsible for rent collections and accurately post all rent and other income in a timely and efficient manner

  • Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing of evictions

  • Assist in preparation and processing of all leases and related paperwork for approval by Property Manager

  • Assist the Property Manager in preparation of weekly and monthly reporting requirements

  • Responsible for helping property meet budgeted revenues, expenses, and Net Operation Income

  • Assist in interviewing candidates for available property positions and participate in the selection process of new hirers as needed

  • Write up and file services requests from residents upon receipt, and take necessary steps to ensure timely response by appropriate staff

  • Assist with supervising the maintenance staff in scheduling and, when necessary, directly scheduling property repairs with outside contractors as needed

  • Address complaints and resolve issues in a timely and professional manner

  • Assist with leasing responsibilities to maximize occupancy

  • Participate in quarterly property inspections as well as during move-in and move-out

  • Assist in maintaining key control of occupied and vacant units

  • Position requires an impeccable attention to detail and strong organization skills

  • College degree preferred

  • Proven success in an Assistant Manager or Bookkeeping role

  • Accounting, bookkeeping, and/or collections experience in multi-family housing, hospitality, or retail industries preferred

  • Ideal candidates will have 2+ years of onsite student housing experience

  • Excellent verbal and written communication skills

  • Technically savvy individual that can navigate through various social media platforms and a familiarity with Microsoft Office and Onesite



ID: 2018-5895

Company: Everest Campus California

External Company Name: Peak Campus

External Company URL:

Street: 27 North 6th Street