Kforce Desktop Support Specialist in San Jose, California

Kforce has a client seeking a Desktop Support Specialist in San Jose, California (CA). The shift for this role is Monday - Friday and some variations of (8 AM - 5 PM or 9 AM - 6 PM).Essential Functions:

  • Support a robust Microsoft based network running NT/2000 and Exchange

  • Monitor daily activity

  • Assist with purchase orders for hardware and software procurement & other administrative duties

  • Install and maintain network hardware and software

  • Troubleshoot network usage and computer peripherals

  • Install new users

  • Install new applications

  • Perform system backups and data recovery

  • Resolve network communication problems independently

  • Assist with PC installation, maintenance, E-mail administration, disk capacity monitoring and network security

  • Experience Level: 3-6 years

  • Certification may be required

  • Server, PC, MAC and Laptop expertise needed to perform the duties of this position

  • Workstation Support/Desktop Support (Tier Level 2 or 3)

  • Hardware and software troubleshooting

  • Excellent customer service skills to work effectively with clients and vendors

  • Knowledge of systems software to determine if a malfunction is in the hardware or in the software

  • Excellent documentation skills

  • Practical problem-solving skills and solid troubleshooting skills a must

  • Possess excellent organizational skills

  • Possess excellent oral communication skills

  • Ability to work well with other people in a team oriented environment

  • Ability to install/deploy Windows based computers

  • Must be self-motivated and work with minimal supervision

  • Must be able to set priorities and be flexible in a fast-paced environment

  • Ability to train end users

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours