Manager, Systems Engineering

Job Number: 113680473

Santa Clara Valley, California, United States

Posted: 16-Apr-2018

Weekly Hours: 40.00

Job Summary

Marcom is Apple’s Global Marketing Communications group. We oversee all of Apple’s advertising and marketing to ensure the flawless development and execution of world-class communications.

The Manager, Systems Engineering will lead the back end systems engineering team for apple.com. They will participate in the evolution of Apple’s brand by leading the backend team to drive new thinking and approaches as we continue to transform apple.com and partner with interactive leadership as we transform the back end of apple.com to define and build new initiatives. This is an opportunity to grow a team and work with the rest of the apple.com organization to push the boundaries of web technology.

The manager of this group must be able to lead the team in all areas including (but not limited to): building software and systems to manage infrastructure and applications through automation, deployment, support and monitoring of new platforms and application stacks, measurement and optimization of system performance, capacity planning and management, explore and evaluate new technologies and solutions to push our capabilities forward, work estimation, working relationships with business owners, and problem mitigation.

Key Qualifications

• 10+ years experience managing a systems engineering team

• Minimum of 5 years of professional systems engineering experience and 5 years management experience with systems engineering teams working on complex development projects

• Demonstrated background partnering with development teams on innovative backend solutions for dynamic web sites

• Dedicated problem-solver who can work in a fast paced environment where multiple releases are a fact of life

• Experience with database schema design, expertise to critique web architecture designs for performance bottlenecks

• Efficient collaboration with both engineering and design teams to validate technology decisions

• Ability to mature a development organization through productive critique, evangelism, teaching, training, learning, and coaching; grow available resources to maximize both individual potential and group output

• Ability to size technical efforts accurately

• Solid, effective hiring practices to bring new talent to the team

• Established skills with a variety of development methodologies and ability to adapt these to the needs of an organization; Agile experience a plus

• Willingness to take the initiative to solve problems

• Proven capabilities to work under pressure and tight deadlines to solve critical issues

• Able to work equally well with people in creative and technical positions

• Strong oral and written communicator, with good interpersonal skills; able to forge trusting relationships within a diverse team and across organizations

• High skill with of most linux commands/utilities and experience managing linux (*nix) servers in a production environment.

• An understanding of virtualization and containerization as a tool for increasing scalability, reliability, and expediency.

• A working knowledge of networking (TCP/IP) and the ability to manage network services in a nix environment. Hands-on production experience in the following areas:

• Centralized configuration management technologies (Ansible, Puppet, Chef, etc.),

• Network Attached Storage. Prefer experience with Isolon

• Task scheduling (e.g. Aurora) and resource sharing frameworks (e.g. Mesos)

• DevOps/release engineering automation (Jenkins, SCM, Ansible, etc.)

• Virtualization administration (VMWare)

• Application performance tuning and optimization

• Scripting skills: Bash scripting, Python, SQL, Ruby

• Experience with Source Control Systems (Subversion or GIT)

• Load balancing (Netscaler, f5, nginx)Description

Day to day leadership for the systems engineering team with a focus on driving development for new initiatives, continuing development on existing projects, and employee and team development

Partnering with the lead architect and development manager to define the architectural strategy (including application architecture and technologies) for new initiatives

Collaborating with other systems development groups with the department and at Apple to consistently apply best-practices

Evangelizing technologies across the organization

Constantly evaluating the publishing pipeline for www.apple.com to improve performance and change as required by new business requirements

Understanding existing systems for apple.com features and leading the team through refinements, ensuring robust and lasting solutions are implemented

Leading resources to provide dev ops support to developer teams to create a sustainable architecture

Team resource management, project scheduling, and on-time delivery of solutions

Defining and driving tactical work to reach strategic goals

Working with the systems engineers at a low level to critique their work

Education

Undergraduate degree in Computer Science or Engineering is a strong plus.

Additional Requirements